Platform Access

Connect your business
accounts to CRMEST AI

CRMEST AI is a B2B SaaS platform that measures how well businesses respond to their customers across WhatsApp, Instagram, Facebook and TikTok. Each business independently authorizes access to their own accounts — we never access any account without explicit permission.

Request Access — info@crmest.com

What we promise to every business

Before connecting your accounts, here is exactly what CRMEST AI commits to — in plain language.

Authorization Only

We access your accounts exclusively through the official OAuth authorization flow. You can revoke access at any time from your platform settings.

Your Data Stays Yours

Customer messages and interaction data accessed via your account are used solely to provide the service back to you. We do not sell or share this data with third parties.

Data Retention

Customer communication data is retained for up to 24 months for service continuity. Upon account disconnection, your data is deleted within 30 days.

Independent Business Accounts

Each business user manages only their own connected accounts. No cross-account data access. Multi-tenant isolation is enforced at the database level.

Minimal Permissions

We request only the scopes necessary to deliver the service — reading messages and comments, and sending replies on your behalf. Nothing more.

Always Reachable

Questions about your data, account access, or a deletion request? Contact us directly at info@crmest.com — we respond within 24 hours.

How your accounts are connected

A transparent look at the authorization process from start to finish.

1

You Request Access

Contact us at info@crmest.com. We review your business and set up your account on the platform.

2

You Authorize via OAuth

You connect your TikTok, WhatsApp, Instagram or Facebook account through the platform's official OAuth login — no passwords are shared with us.

3

AI Manages Your Inbox

CRMEST AI reads incoming messages and comments on your account, generates context-aware replies, and notifies your team of important conversations.

4

You Stay in Control

Revoke access anytime from your social platform's settings. Your data is deleted within 30 days of disconnection.

Ready to connect?

Reach out and we'll get your business set up within 24 hours.