By accessing or using the CRMEST AI platform ("Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service.
CRMEST AI is a multi-tenant SaaS CRM platform that enables businesses to connect their social media accounts and automate customer engagement. Business users independently authorize access to their own accounts via official OAuth flows. The Service allows connected businesses to:
The Service integrates with TikTok's official API. Each business user independently authorizes the Service to access their own TikTok account via OAuth. We do not access any TikTok account without explicit user authorization. By using TikTok features through our platform, users also agree to TikTok's Terms of Service.
The Service is available to businesses and organizations seeking to manage their customer communications. Each user is responsible for ensuring their use of the Service complies with applicable laws and the terms of connected platforms.
Data accessed via connected platform APIs (including usernames, messages, and comments) is used solely to provide the Service — responding to customer inquiries and maintaining CRM records on behalf of the authorized business user. We do not sell, trade, or transfer this data to third parties.
All content, trademarks, and software associated with the Service are the property of CRMEST AI or its licensors. Unauthorized reproduction is prohibited.
The Service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.
To the maximum extent permitted by law, CRMEST AI shall not be liable for any indirect, incidental, or consequential damages arising from use of the Service.
We reserve the right to modify these Terms at any time. Changes will be effective upon posting. Continued use of the Service constitutes acceptance of the updated Terms.
For questions regarding these Terms, please contact us at info@crmest.com.